Home
Home is your daily dashboard for this location — today’s schedule, live queue when you can see it, waitlist when people are waiting, and quick actions like Book and New sale.
This guide matches what you see in Ecloras today. Tap ? next to a page title anytime for a short summary and a link back here.
Home is your daily operating dashboard for the location you’re working in. The greeting shows today’s date, your name, the studio, how many appointments you have, and how many people are waiting — with Book appointment and New sale when you have access.
Today at a glance summarizes appointments, the live queue (when you can view Queue), estimated chair time still left today, and projected or collected revenue when payment tracking is on and you can view Reports.
Today’s schedule is a compact timeline of today’s book — time, client, service, provider when you have a team, duration, and a live status (Booked, Confirmed, Arriving soon, Arrived, In service, Needs checkout, Completed, Late, No show). Tap a row to open the visit. View full calendar opens Calendar for other days. New sale tickets never appear here.
Live queue (when your role can view Queue) shows who’s waiting or in service with the same wait math as Queue, plus Manage queue and Add to queue. Waitlist appears only when the waitlist is on and people are waiting — a short list with View all. Recent clients lists people from today’s book (not your whole client list). Weekly overview loads in the background with appointment counts, new clients, collected totals when payments are on, and show rate. Quick actions are for high-frequency tasks only — not every page in the app.
When Track payments at checkout is off, New sale and revenue figures stay hidden. Unpaid sales from any day show on Sales → Needs payment, and Home shows a compact Payment needed card only when something is outstanding. New studios may also see Finish setting up Ecloras until services, hours, and online booking are in place — tap a row to open that Settings page, or dismiss it. Established shops with those essentials already set never see the card.
Cards you don’t have permission for (or features that are off) stay off Home so the page stays calm and fast.
The ? next to the title opens help for this page. Your studio name and location switcher are in the avatar menu.
Common questions
What is Finish setting up Ecloras?
A short Home checklist for new studios. It updates from your real setup (services, hours, booking, and optional payments, team, and branding). Tap a row to open that Settings page. It hides when the required items are done, or if you dismiss it. Shared chair logins see Quick Start instead. If setup is still open about a day later, we email a reminder with the remaining items — that reminder is skipped if you already finished.
Where did the store switcher go?
Open your avatar (profile) menu. Your studio name is under your role. If you have more than one location, pick one under Location.
Can I tap a booking?
Yes. Tap a row on Today’s schedule to open that visit. Change staff, services, or notes there. Use Edit client to change name or phone on the client profile. Checkout is available when payment tracking is on.
Why don’t I see Unpaid on finished visits?
Your shop has Track payments at checkout turned off under Settings → Payments & Checkout. Home and Calendar only show visit status (like Completed) — not Paid or Unpaid.
Where did Needs checkout go?
Unpaid sales stay on Sales → Needs payment until they’re paid (or comp’d) or the appointment is Cancelled / No-show / Walkout — including from yesterday. Standalone drafts can be cleared. Home shows a compact Payment needed card when something is outstanding. Today’s floor visits still needing checkout also appear on Queue. New sale tickets stay on Sales, not Queue.
What does Book appointment do?
Same as Queue → Add: name, service, and staff (or First available), next open chair time, then Add to book.
What does New sale do?
Opens Sales with an empty ticket — search for a client, tap Walk-in (no profile needed), or choose Add new client from the search list. Add services, a custom item, or a product, then take payment. It is not an appointment. If you leave before paying, choose Save as draft, Clear sale, or Stay. A pay link keeps the sale awaiting payment. Drafts and unfinished tickets without a pay link can be cleared from Sales → Needs payment. New sale is hidden when payment tracking is off.
Why don’t New sale tickets show on Today’s schedule?
Today’s schedule is only the appointment book. Home → New sale stays off that list (and off Queue). Use Queue → Walk-in or Add to queue if they should wait on the floor.
Why is Live queue or Waitlist missing?
Live queue shows when your role can view Queue. Waitlist shows only when waitlist joins are on and someone is waiting. Empty or disabled panels stay hidden so Home stays useful.
Why is today empty?
There are no appointments starting today for this shop, or they were cancelled. Unpaid sales from any day stay on Sales → Needs payment (Home shows Payment needed when something is outstanding). Later visits are on Calendar. Check Location in your avatar menu if you have more than one shop.
I booked a visit and don’t see it
Home’s schedule is today only. Open Calendar for later days (Day, Week, or List). The location in your avatar menu is the book you are viewing.
Where did Coming up and the shortcut cards go?
Home focuses on what’s happening today — schedule, queue, waitlist, and quick actions — so it opens quickly. Open Calendar for later days, and use the top navigation for Queue, Clients, Reports, and Settings.
Where do clients book?
The public website is for clients. Choose Public waitlist, Online booking, or Neither under Settings → Floor & Booking. Public waitlist puts the join form on Book (home stays your marketing site). Online booking opens the full book flow (who’s coming, services, schedule, details). With Online booking you can also turn on Also offer a general waitlist so people who can’t find a time still join Waitlist. Day waitlist under a day’s times stays available either way. They get one confirmation email from your studio name (logo and/or text from Branding & Appearance; time, service, staff, and directions — no price or duration). For a group booking, that single email lists everyone. After booking they land on the same visit status page as the email link; Rebook (from Lookup booking or cancel emails) opens booking with the same provider, service, and contact details. On Who, new clients choose Just me or Multiple people (how many — names wait until Details). Returning clients look up by phone; if more than one person shares the number they pick who they are, then who’s coming. On Details, phone comes first — if we find you they confirm with Select (or Yes), then see Booking as… so they don’t re-enter name and email. On any day they can Join waitlist for a preferred time (popup), even if other slots are open. If booking is off (Neither), Book shows that you are closed — no waitlist join until you turn waitlist or booking back on. Lookup booking stays off while the waitlist is on. No account needed.
Does Home show sales goals or payouts?
No. Home may show projected or collected totals from today’s book when payment tracking is on and you can view Reports. Stripe balance, bank payouts, and card fees stay under Settings → Payments & Checkout. Full sales breakdowns are on Reports.
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